Description
x| Feature | Description |
|---|---|
| 2X Faster Charging | Gain 22 km of range with just one hour of charging. The EV charger with Schuko Plug charges EVs up to 2× faster than an 8A charger. Max output 4 kW / 250 V. Connect to any standard 16A socket – no assembly required. |
| Smart Charging & Savings | Adjustable 8/10/13/16A current settings for safe home integration. Intelligent memory saves your preference. 1–12h delayed charging optimises off-peak energy use. LCD screen shows key charging info. |
| Dependable with Full Certification | Certified to CE & RoHS standards, IP65 waterproof. Connector life >10,000 cycles, bend resistance >20,000 times. Built-in protections: RCD leakage, short circuit, earth fault, lightning, over-current, over-voltage & overheating. Backed by 2-year warranty. |
| IP44 Schuko Plug | Specially engineered for EV charging. TÜV-tested to VDE 0620-1 & 2 standards. IP44 dust & water resistance ensures reliable outdoor use. Made from premium, durable materials. |
| Exceptionally Compatible | Works with all Type 2/CCS2 EVs & PHEVs in Europe: Tesla Model S/3/X/Y, MG4, MG5, Polestar, Audi Q4 e-tron, VW ID.3, Kia e-Niro, BMW i4, Nissan Leaf, and more. |
| Technical Specifications | Power: Up to 4 kW Input: 200–250V AC Current: 8/10/13/16A Cable Length: 6.5 m (21 ft) Plug: 16A Schuko Plug (IP44) Working Temp: -30°C ~ +50°C (-22°F ~ +122°F) Material: High-Strength PC housing & TPU cable RCD: Type A Display: 1.8-inch LCD |
| Specification | Details |
|---|---|
| Name | Mode 2 Electric Vehicle Charging Equipment IC-CPD (3.7 kW, Type 2, 16A Schuko Plug) |
| Power | 3.7 kW (max. 4 kW at 250 V) • Adjustable current: 8A / 10A / 13A / 16A |
| Rated Voltage | 230 VAC, 1-phase |
| Power Plug | Schuko Plug (CEE 7/7, Type F/E), 250 VAC / 16 A, compliant with EU household socket standards |
| Rated Current | 8A / 10A / 13A / 16A |
| IP Rating | Type 2 Connector: IP55 | Control Box: IP65 | Schuko Plug: IP44 |
| Material (Connector) | Type 2 Connector, PC Housing |
| Dimensions (Control Box) | 199 mm (L) × 90 mm (W) × 45 mm (H), PC Housing |
| Material (Cable Outer Sheath) | H07BZ5-F TPU Jacket, 3G 2.5 mm² |
| EV Charging Mode | Mode 2 |
| Working Temperature | -30 °C to +50 °C |
| Package Includes | 1× EV Charger (3.7 kW, Type 2) 1× Carry Bag 1× User Manual 2× Removable Velcro Straps 1× Microfiber Towel |
| Safety | Ensure the outlet is properly grounded. Built-in 10 safety protections (over-current, over-voltage, over-temperature, short-circuit, RCD leakage, etc.). Verify all connections (IC-CPD to outlet and vehicle) are secure before charging. |
| Smart Features | Plug & Play, Current Regulation/Adjustment, Delayed Charging, Proactive Safety Protection, Smart Shutdown & Recovery |
2 Year Warranty
xRamTouch Warranty Information Summary
RamTouch products (including EV Chargers, EV Cables, and related accessories) are covered by a Two (2) Year Limited Warranty from the date of original purchase. This warranty is provided by iGreen Power Technology Co., Limited.
What the Warranty Covers:
This warranty covers defects in workmanship and materials that occur during normal intended use within the applicable warranty period. We will, at our discretion, repair or replace the defective product or part.
Conditions for Warranty Claim Approval:
- You must have purchased the product directly from RamTouch or an authorized dealer.
- You must provide proof of the date of purchase (e.g., sales receipt or order confirmation).
- You must provide a detailed description of the suspected fault or issue.
- You must provide clear photos and/or videos demonstrating the issue if requested.
- You must have used the product as intended and according to the instructions.
What the Warranty Does Not Cover:
- Defects caused by third-party modifications.
- Improper installation.
- Attempted repairs by unauthorized persons.
- Misuse, neglect, or accidents.
- Cosmetic damage (scratches, dents).
- Normal wear and tear or material breakdown over time.
How to Submit a Warranty Claim:
- Contact Us: Email our support team at after-sales@ramtouchshop.com or use the contact form on our website: https://www.ramtouchshop.com/pages/contact-us.
- Provide Details: Include your order number (or proof of purchase), a detailed description of the issue, and attach clear photos and/or videos showing the fault.
- Review: Our support team will review your claim and respond within 2–3 business days.
- Resolution: We will guide you through troubleshooting or arrange for repair or replacement if the claim is approved.
Important Notes:
- This warranty is in addition to your statutory consumer rights.
- We may have limited liability for commercial use without prior agreement.
- The warranty is valid only in the country where the product was originally sold.
This warranty process does not affect your statutory legal rights regarding faulty or misdescribed products.
The use of your personal information for warranty claims is governed by our Privacy Policy.
Shipping & Return
xShipping Policy
Shipping Origin
Our products are dispatched from our warehouses located in either the European Union (EU) or the United Kingdom (UK), depending on the destination country and the availability of the item in stock.
Free Shipping
We are pleased to offer complimentary shipping to the following countries:
| Belgium | France | Poland | The United Kingdom |
| Italy | Germany | Spain | The Netherlands |
| Austria | Portugal | Luxembourg | Denmark |
| Sweden | Finland | Ireland | Bulgaria |
| Croatia | Cyprus | The Czech Republic | Estonia |
| Greece | Hungary | Slovenia | Slovakia |
| Romania | Lithuania | Malta |
Please note: Our logistics system currently does not extend to other EU countries.
Product Availability
At this time, our products are exclusively available for sale within EU and UK countries.
Order Processing
We aim to dispatch all orders within 1 working day of purchase. During peak periods, processing may extend to 3 working days. However, we always strive to dispatch your product as quickly as possible. Once your order has been dispatched, you will receive an email notification with tracking information (shipped via AMZ, DHL, GLS, UPS, or other carriers).
Order Amendments
Please note: Once your order has been submitted, we are unable to amend the shipping address or cancel the order.
Shipping Delivery Times
Your order will require 1–2 business days for processing. The following delivery options are available:
| Method | Cost | Countries | Delivery Time |
|---|---|---|---|
| Standard Delivery | Free | Belgium, France, Poland, the United Kingdom, Italy, Germany, Spain, the Netherlands, Austria, Portugal | 3–5 Working Days |
| Standard Delivery | Free | Luxembourg, Denmark, Sweden, Finland, Ireland, Bulgaria, Croatia, Cyprus, the Czech Republic, Estonia, Greece, Hungary, Slovenia, Slovakia, Romania, Lithuania, Malta | 5–10 Working Days |
Consumer Rights
As a consumer, you have the right to cancel your order within 14 days of receiving your goods, in accordance with UK & EU consumer protection regulations. For more information about returns and refunds, please refer to our Return and Refund Policy.
Damaged Shipments
Upon arrival, please inspect your order for any damage, missing, or incorrect items. Report any damages immediately to avoid additional freight charges. We are not liable for such issues after 30 business days or for lost or stolen items. Claims for missing or stolen packages must be filed with the carrier.
Risk of Loss
Our shipping terms are FOB shipping point, meaning you assume risk and ownership upon carrier acceptance. While we cannot take responsibility for lost or stolen packages, we will assist in filing a claim. You must contact us immediately if the entire shipment was not received within 2 full days of the carrier’s estimated delivery date. All claims should be made within thirty days of the shipping date.
Contact Information
If you have any questions regarding your order, please do not hesitate to contact us at after-sales@ramtouchshop.com.
FAQ
xQ1: Is this charger compatible with my electric vehicle?
Yes! This portable charger has a Type 2 connector, which is the EU standard. It works with most electric cars and plug-in hybrids sold in the UK and EU, including Tesla, VW, Audi, BMW, Mercedes, Renault, Hyundai, Kia, and more.
Q2: What kind of plug does it use?
This charger uses a standard Schuko plug (16A, 230V), designed for European household sockets. No professional installation required – just plug it into a regular outlet.
Q3: What charging power does it provide?
It delivers up to 3.7 kW (16A, single-phase), enough to add about 22 km of driving range per hour of charging. Twice as fast as 8A portable chargers.
Q4: Can I adjust the charging current?
Yes – the charger allows adjustment from 8A to 16A. This lets you set the right power limit for your home circuit, solar setup, or off-peak usage.
Q5: Does it support delayed charging?
Absolutely. The built-in timer lets you schedule charging, for example to start at night during cheaper electricity hours. Your last current setting is remembered for convenience.
Q6: What cable lengths are available?
You can choose from 5.5 m, 6.5 m, 10.5 m, or 15.5 m cable lengths, giving flexibility whether charging in a garage, driveway, or parking lot.
Q7: Is it safe for outdoor use?
Yes – the charger is IP65 waterproof and dustproof, with an IK10 impact rating. It also includes Type A RCD protection and 10 built-in safety features, ensuring safe charging in all weather conditions.
Q8: Is this a portable charger?
Yes – it weighs under 2 kg and comes with a carry bag. Perfect for traveling, road trips, or keeping as a backup charging solution.
Q9: Can I use it with solar panels or green energy?
Yes, as long as your system provides a standard 230V AC household output. It’s a great solution for eco-conscious EV owners charging from solar or renewable setups.
Q10: What safety certifications does it have?
All RamTouch chargers are TÜV-tested, CE and RoHS certified, and meet UK/EU standards. Each unit is fully inspected and tested before shipping.
Q11: Does it work with plug-in hybrids (PHEVs)?
Yes – it supports Type 2 socket PHEVs, including BMW, Mercedes-Benz, Mitsubishi, and others.
Q12: How do I monitor charging?
The LED display shows current, voltage, charging time, and error codes in real time, giving you full control and safety visibility while charging.
Q13: What happens if there’s a fault or power outage?
The charger features multiple protections (over-voltage, under-voltage, over-current, overheating, short circuit). If interrupted, it stops charging automatically and resumes safely when power returns.
Q14: What’s included in the package?
You will receive: 1× Portable EV Charger (3.7 kW, Type 2, Schuko plug, chosen cable length), 1× storage bag, 1× user manual, plus customer support.
Q15: Is there a warranty?
Yes – all RamTouch chargers include a 2-year limited warranty, backed by our dedicated customer service team.
Still unsure? Contact us anytime.
Portable. Powerful. Reliable.
Electric Vehicle Charger | 3.7 KW | Type 2 | Schuko Plug | Adjustable Current | Delay Start | Safe & Fast Charging for All Electric Vehicles
Elegant and Durable: Streamlined Design with Superior Performance
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