Description
x| Feature | Description |
|---|---|
| Fast 3 kW Charging (230V / 1×13A) | Gain up to 18 km of range per hour—about 1.6× faster than an 8A EV charger. Built-in power regulator with 4 levels (6A / 8A / 10A / 13A) lets you set the right power limit for your needs. |
| Smart Charging Experience | Real-time data and progress on an intuitive 2.4-inch LCD screen (with LED status indicator). Intelligent memory saves your preferred current. Delayed & timed charging make off-peak charging effortless. |
| Universal Compatibility | Designed for all Type 2 EVs & PHEVs across the UK/EU. Features a TÜV-tested, IP55-rated Type 2 connector. Ergonomic, robust design ensures easy, reliable charging every time. |
| Secure EV Charging | Equipped with 10 safety protections (over-current, over-voltage, over-temperature, short-circuit, RCD, etc.). IP65 PC housing enables safe, all-weather charging. |
| What You Get | Electric Vehicle Charger (3 kW, Type 2, UK 3-Pin Plug), user manual, storage bag, and friendly customer service. |
| Safety Warning (UK) | Standard household sockets aren’t designed for continuous high current. For 13A charging, always use a BS 1363-2 EV-certified, dedicated EV socket. If using a regular socket, limit current to 10A for safety. |
| Specification | Details |
|---|---|
| Name | Mode 2 Electric Vehicle Charging Equipment IC-CPD (3 kW, Type 2, 13A UK 3-Pin Plug) |
| Power | 3 kW (max. 3.3 kW at 250 V, 4-stage regulation) |
| Rated Voltage | 230 VAC, 1-phase |
| Power Plug | UK 3-Pin Plug, 250 VAC / 13 A (BS 1363, Type G) |
| Rated Current | 6A / 8A / 10A / 13A |
| IP Rating | Type 2 Connector: IP55 | Control Box: IP65 |
| Cable Length | 6.5 m (Power Cable 0.6 m + ICCB Box 0.2 m + Output Cable 5.7 m) |
| Material (Connector) | Type 2 Connector, PC Housing |
| Dimensions (Control Box) | 205 mm (L) × 90 mm (W) × 50 mm (H), PC Housing |
| Material (Cable Outer Sheath) | H07BZ5-F TPU Jacket, 3G 2.5 mm² |
| EV Charging Mode | Mode 2 |
| Weight |
6.5 m: 1.9 kg (net); 2.55 kg (gross) 8.5 m: 2.25 kg (net); 2.9 kg (gross) 10.5 m: 2.6 kg (net); 3.25 kg (gross) |
| Working Temperature | -30 °C to +50 °C |
| Package Includes | 1× EV Charger (3 kW, Type 2) 1× Carry Bag 1× User Manual 2× Removable Velcro Straps 1× Microfiber Towel |
| Safety | Ensure outlet is properly grounded. Verify all connections (IC-CPD to outlet, IC-CPD to vehicle) are secure before charging. |
| Smart Features | Plug & Play, Current Regulation/Adjustment, Delayed Charging, Timed Charging, Proactive Safety Protection, Smart Shutdown & Recovery |
2 Year Warranty
xRamTouch Warranty Information Summary
RamTouch products (including EV Chargers, EV Cables, and related accessories) are covered by a Two (2) Year Limited Warranty from the date of original purchase. This warranty is provided by iGreen Power Technology Co., Limited.
What the Warranty Covers:
This warranty covers defects in workmanship and materials that occur during normal intended use within the applicable warranty period. We will, at our discretion, repair or replace the defective product or part.
Conditions for Warranty Claim Approval:
- You must have purchased the product directly from RamTouch or an authorized dealer.
- You must provide proof of the date of purchase (e.g., sales receipt or order confirmation).
- You must provide a detailed description of the suspected fault or issue.
- You must provide clear photos and/or videos demonstrating the issue if requested.
- You must have used the product as intended and according to the instructions.
What the Warranty Does Not Cover:
- Defects caused by third-party modifications.
- Improper installation.
- Attempted repairs by unauthorized persons.
- Misuse, neglect, or accidents.
- Cosmetic damage (scratches, dents).
- Normal wear and tear or material breakdown over time.
How to Submit a Warranty Claim:
- Contact Us: Email our support team at after-sales@ramtouchshop.com or use the contact form on our website: https://www.ramtouchshop.com/pages/contact-us.
- Provide Details: Include your order number (or proof of purchase), a detailed description of the issue, and attach clear photos and/or videos showing the fault.
- Review: Our support team will review your claim and respond within 2–3 business days.
- Resolution: We will guide you through troubleshooting or arrange for repair or replacement if the claim is approved.
Important Notes:
- This warranty is in addition to your statutory consumer rights.
- We may have limited liability for commercial use without prior agreement.
- The warranty is valid only in the country where the product was originally sold.
This warranty process does not affect your statutory legal rights regarding faulty or misdescribed products.
The use of your personal information for warranty claims is governed by our Privacy Policy.
Shipping & Return
xShipping Policy
Shipping Origin
Our products are dispatched from our warehouses located in either the European Union (EU) or the United Kingdom (UK), depending on the destination country and the availability of the item in stock.
Free Shipping
We are pleased to offer complimentary shipping to the following countries:
| Belgium | France | Poland | The United Kingdom |
| Italy | Germany | Spain | The Netherlands |
| Austria | Portugal | Luxembourg | Denmark |
| Sweden | Finland | Ireland | Bulgaria |
| Croatia | Cyprus | The Czech Republic | Estonia |
| Greece | Hungary | Slovenia | Slovakia |
| Romania | Lithuania | Malta |
Please note: Our logistics system currently does not extend to other EU countries.
Product Availability
At this time, our products are exclusively available for sale within EU and UK countries.
Order Processing
We aim to dispatch all orders within 1 working day of purchase. During peak periods, processing may extend to 3 working days. However, we always strive to dispatch your product as quickly as possible. Once your order has been dispatched, you will receive an email notification with tracking information (shipped via AMZ, DHL, GLS, UPS, or other carriers).
Order Amendments
Please note: Once your order has been submitted, we are unable to amend the shipping address or cancel the order.
Shipping Delivery Times
Your order will require 1–2 business days for processing. The following delivery options are available:
| Method | Cost | Countries | Delivery Time |
|---|---|---|---|
| Standard Delivery | Free | Belgium, France, Poland, the United Kingdom, Italy, Germany, Spain, the Netherlands, Austria, Portugal | 3–5 Working Days |
| Standard Delivery | Free | Luxembourg, Denmark, Sweden, Finland, Ireland, Bulgaria, Croatia, Cyprus, the Czech Republic, Estonia, Greece, Hungary, Slovenia, Slovakia, Romania, Lithuania, Malta | 5–10 Working Days |
Consumer Rights
As a consumer, you have the right to cancel your order within 14 days of receiving your goods, in accordance with UK & EU consumer protection regulations. For more information about returns and refunds, please refer to our Return and Refund Policy.
Damaged Shipments
Upon arrival, please inspect your order for any damage, missing, or incorrect items. Report any damages immediately to avoid additional freight charges. We are not liable for such issues after 30 business days or for lost or stolen items. Claims for missing or stolen packages must be filed with the carrier.
Risk of Loss
Our shipping terms are FOB shipping point, meaning you assume risk and ownership upon carrier acceptance. While we cannot take responsibility for lost or stolen packages, we will assist in filing a claim. You must contact us immediately if the entire shipment was not received within 2 full days of the carrier’s estimated delivery date. All claims should be made within thirty days of the shipping date.
Contact Information
If you have any questions regarding your order, please do not hesitate to contact us at after-sales@ramtouchshop.com.
FAQ
xQ1: Is this charger compatible with my electric vehicle?
Yes! This portable charger has a Type 2 connector, which is the EU/UK standard. It works with most electric cars and plug-in hybrids, including Tesla, VW, Audi, BMW, Mercedes, Renault, Hyundai, Kia, and more.
Q2: What kind of plug does it use?
This charger uses a standard UK 3-Pin Plug (BS 1363, Type G), rated 230V / 13A. No installation required – simply plug it into a compatible EV socket or a dedicated BS 1363-2 EV household socket.
Q3: What charging power does it provide?
It delivers up to 3 kW (230V, single-phase, 13A), covering up to 18 km of driving range per hour of charging—1.6× faster than a standard 8A portable charger.
Q4: Can I adjust the charging current?
Yes – the charger offers 4 adjustable current levels: 6A, 8A, 10A, and 13A. You can easily set the power limit to match your home circuit or charging preference.
Q5: Does it support delayed and timed charging?
Absolutely. The built-in timer allows delayed start and timed charging, so you can take advantage of cheaper off-peak electricity rates. The charger also remembers your last current setting.
Q6: How do I monitor charging?
The 2.4-inch LCD screen displays real-time current, voltage, charging time, and fault codes. An LED indicator provides quick status feedback at a glance.
Q7: Is it safe for outdoor use?
Yes – the charger features an IP65-rated control box and IP55 Type 2 connector, ensuring waterproof and dustproof protection. It also includes RCD protection and 10 built-in safety features.
Q8: Is this a portable charger?
Yes – it weighs under 2 kg and comes with a carry bag, Velcro straps, and a microfiber towel. Perfect for traveling, road trips, or keeping as a backup charging solution.
Q9: Can I use it with solar or green energy setups?
Yes, as long as your solar inverter or renewable setup provides a stable 230V AC household output. It’s ideal for eco-conscious EV owners.
Q10: What safety certifications does it have?
All RamTouch chargers are TÜV-tested, CE and RoHS certified, and built to meet UK and EU EV charging standards.
Q11: What happens if there’s a fault or power outage?
The charger automatically stops in case of over-voltage, under-voltage, over-current, overheating, or short circuit. It safely resumes charging when power is restored.
Q12: What’s included in the package?
You will receive: 1× Electric Vehicle Charger (3 kW, Type 2, UK 3-Pin Plug), 1× Storage Bag, 1× User Manual, 2× Removable Velcro Straps, 1× Microfiber Towel, plus customer support.
Q13: Is there a warranty?
Yes – all RamTouch chargers include a 2-year limited warranty, supported by our dedicated UK/EU customer service team.
Still unsure? Contact us anytime.
Portable. Powerful. Reliable.
Electric Vehicle Charger | 3 kW | Type 2 | UK 3-Pin Plug | Adjustable Current | LCD Display & LED Indicator | Delayed & Timed Charging | Safe & Fast Portable EV Charger
Elegant and Durable: Streamlined Design with Superior Performance
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