Description
x| Feature | Description |
|---|---|
| Fast 3 kW Portable Charging | Cover up to 18 km of range in 1 hour, twice as fast as 6A chargers. Built-in adjustable current (6A–13A) lets you set the right power limit for your needs. |
| Simplified Smart Charging | Schedule charging with the built-in timer, monitor progress on the LED display, and enjoy intelligent memory for your preferred current settings. |
| Wide Compatibility | Works with all EVs & PHEVs with Type 2 inlets. Equipped with a TÜV-certified Type 2 connector and SGS-certified UK 3-pin plug, fully compatible with UK sockets. |
| Comprehensive Safety | Features 10 safety protections, including over-voltage, over-current, and leakage protection. Rated IP65 waterproof & dustproof, with Type A RCD for maximum safety in all conditions. |
| What You Get | 1× Portable EV Charger (3 kW, 6.5 m, Type 2 Connector, UK 3-pin plug), 1× user manual, 1× storage bag, and access to friendly customer service. |
| Specification | Details |
|---|---|
| Name | Mode 2 Electric Vehicle Charging Equipment IC-CPD (3 kW, Type 2, 13A UK 3-Pin Plug) |
| Power | 3 kW (max. 3.3 kW at 250 V, 4-stage regulation) |
| Rated Voltage | 230 VAC, 1-phase |
| Power Plug | UK 3-Pin Plug, 250 VAC / 13 A (BS 1363, Type G) |
| Rated Current | 6A / 8A / 10A / 13A |
| IP Rating | Type 2 Connector: IP55 | Control Box: IP65 |
| Cable Length | 6.5 m (Power Cable 0.6 m + ICCB Box 0.2 m + Output Cable 5.7 m) |
| Material (Connector) | Type 2 Connector, PC Housing |
| Dimensions (Control Box) | 199 mm (L) × 90 mm (W) × 45 mm (H), PC Housing |
| Material (Cable Outer Sheath) | H07BZ5-F TPU Jacket, 3G 2.5 mm² |
| EV Charging Mode | Mode 2 |
| Weight | 1.9 kg (net); 2.55 kg (gross) |
| Working Temperature | -30 °C to +50 °C |
| Package Includes | 1× EV Charger (3 kW, Type 2, 6.5 m) 1× Carry Bag 1× User Manual 2× Removable Velcro Straps 1× Microfiber Towel |
| Safety | Ensure outlet is properly grounded. Verify all connections (IC-CPD to outlet, IC-CPD to vehicle) are secure before charging. |
| Smart Features | Plug & Play, Current Regulation/Adjustment, Delayed Charging, Proactive Safety Protection, Smart Shutdown & Recovery |
2 Year Warranty
xRamTouch Warranty Information Summary
RamTouch products (including EV Chargers, EV Cables, and related accessories) are covered by a Two (2) Year Limited Warranty from the date of original purchase. This warranty is provided by iGreen Power Technology Co., Limited.
What the Warranty Covers:
This warranty covers defects in workmanship and materials that occur during normal intended use within the applicable warranty period. We will, at our discretion, repair or replace the defective product or part.
Conditions for Warranty Claim Approval:
- You must have purchased the product directly from RamTouch or an authorized dealer.
- You must provide proof of the date of purchase (e.g., sales receipt or order confirmation).
- You must provide a detailed description of the suspected fault or issue.
- You must provide clear photos and/or videos demonstrating the issue if requested.
- You must have used the product as intended and according to the instructions.
What the Warranty Does Not Cover:
- Defects caused by third-party modifications.
- Improper installation.
- Attempted repairs by unauthorized persons.
- Misuse, neglect, or accidents.
- Cosmetic damage (scratches, dents).
- Normal wear and tear or material breakdown over time.
How to Submit a Warranty Claim:
- Contact Us: Email our support team at after-sales@ramtouchshop.com or use the contact form on our website: https://www.ramtouchshop.com/pages/contact-us.
- Provide Details: Include your order number (or proof of purchase), a detailed description of the issue, and attach clear photos and/or videos showing the fault.
- Review: Our support team will review your claim and respond within 2–3 business days.
- Resolution: We will guide you through troubleshooting or arrange for repair or replacement if the claim is approved.
Important Notes:
- This warranty is in addition to your statutory consumer rights.
- We may have limited liability for commercial use without prior agreement.
- The warranty is valid only in the country where the product was originally sold.
This warranty process does not affect your statutory legal rights regarding faulty or misdescribed products.
The use of your personal information for warranty claims is governed by our Privacy Policy.
Shipping & Return
xShipping Policy
Shipping Origin
Our products are dispatched from our warehouses located in either the European Union (EU) or the United Kingdom (UK), depending on the destination country and the availability of the item in stock.
Free Shipping
We are pleased to offer complimentary shipping to the following countries:
| Belgium | France | Poland | The United Kingdom |
| Italy | Germany | Spain | The Netherlands |
| Austria | Portugal | Luxembourg | Denmark |
| Sweden | Finland | Ireland | Bulgaria |
| Croatia | Cyprus | The Czech Republic | Estonia |
| Greece | Hungary | Slovenia | Slovakia |
| Romania | Lithuania | Malta |
Please note: Our logistics system currently does not extend to other EU countries.
Product Availability
At this time, our products are exclusively available for sale within EU and UK countries.
Order Processing
We aim to dispatch all orders within 1 working day of purchase. During peak periods, processing may extend to 3 working days. However, we always strive to dispatch your product as quickly as possible. Once your order has been dispatched, you will receive an email notification with tracking information (shipped via AMZ, DHL, GLS, UPS, or other carriers).
Order Amendments
Please note: Once your order has been submitted, we are unable to amend the shipping address or cancel the order.
Shipping Delivery Times
Your order will require 1–2 business days for processing. The following delivery options are available:
| Method | Cost | Countries | Delivery Time |
|---|---|---|---|
| Standard Delivery | Free | Belgium, France, Poland, the United Kingdom, Italy, Germany, Spain, the Netherlands, Austria, Portugal | 3–5 Working Days |
| Standard Delivery | Free | Luxembourg, Denmark, Sweden, Finland, Ireland, Bulgaria, Croatia, Cyprus, the Czech Republic, Estonia, Greece, Hungary, Slovenia, Slovakia, Romania, Lithuania, Malta | 5–10 Working Days |
Consumer Rights
As a consumer, you have the right to cancel your order within 14 days of receiving your goods, in accordance with UK & EU consumer protection regulations. For more information about returns and refunds, please refer to our Return and Refund Policy.
Damaged Shipments
Upon arrival, please inspect your order for any damage, missing, or incorrect items. Report any damages immediately to avoid additional freight charges. We are not liable for such issues after 30 business days or for lost or stolen items. Claims for missing or stolen packages must be filed with the carrier.
Risk of Loss
Our shipping terms are FOB shipping point, meaning you assume risk and ownership upon carrier acceptance. While we cannot take responsibility for lost or stolen packages, we will assist in filing a claim. You must contact us immediately if the entire shipment was not received within 2 full days of the carrier’s estimated delivery date. All claims should be made within thirty days of the shipping date.
Contact Information
If you have any questions regarding your order, please do not hesitate to contact us at after-sales@ramtouchshop.com.
FAQ
xQ1: Is this charger compatible with my electric vehicle?
Yes! This charger features a Type 2 connector and is compatible with most EVs and plug-in hybrids sold in the UK and EU, including Tesla, Renault, VW, Audi, Hyundai, Kia, and more.
Q2: What kind of plug does this charger use?
This charger uses a standard UK 3-Pin plug (13A, Type G), allowing you to charge your vehicle from a regular household socket. No professional installation is required.
Q3: Can I adjust the charging speed?
Yes, you can manually adjust the current between 6A to 13A, depending on your power supply and needs. This helps manage energy consumption and prevents overloading your home circuit.
Q4: Does it support Delayed charging?
Absolutely. The built-in scheduled charging function allows you to set a delay so you can charge during off-peak electricity hours and save on energy costs.
Q5: Is it safe for outdoor use?
Yes. The charger is built with IP65 waterproof and IK10 impact-resistant materials, making it safe for both indoor and outdoor environments.
Q6: How long is the charging cable?
The unit comes with a 6.5-meter (21 ft) cable, providing plenty of length and flexibility whether you're charging in a garage, driveway, or parking spot.
Q7: Is a warranty included?
Yes. All RamTouch chargers come with a 2-year limited warranty, and our customer support team is ready to assist you with any issues.
Q8: Can I use this charger when traveling?
Definitely! This is a portable EV charger, compact and lightweight enough to take with you on road trips or when moving between charging locations.
Q9: Does this EV charger work with solar panel systems or green energy setups?
Yes, you can use this charger with solar power or other renewable energy sources, as long as the output is compatible (standard household AC outlet, 230V). It’s ideal for eco-conscious charging setups.
Q10: What safety certifications does the RamTouch charger have?
All RamTouch chargers are CE and RoHS certified to meet UK and EU electrical safety standards. They are tested under strict quality control, including full inspection and aging tests before shipping.
Q11: Can I use this EV charger for my plug-in hybrid (PHEV)?
Absolutely. This charger is compatible with most plug-in hybrid vehicles that use a Type 2 socket, including models from BMW, Mercedes-Benz, and Mitsubishi.
Q12: How do I know charging is working properly?
The charger has a built-in LED display that shows current, voltage, temperature, charging time, and error codes. This helps you monitor charging in real-time and ensures safety.
Q13: What happens if there is a fault or power outage during charging?
The charger includes built-in protection features such as over-voltage, under-voltage, over-temperature, and short circuit protection. If interrupted, it will automatically stop charging to protect your vehicle and home circuit.
Q14: How portable is the charger for daily use?
The unit weighs under 2kg and comes with a durable carry case, making it ideal for commuters or road trippers who want backup charging flexibility on the go.
Still unsure? Contact us anytime.
Portable. Powerful. Reliable.
Electric Vehicle Charger | 3 KW | Type 2 | UK 3-Pin Plug | Adjustable Current | Delay Start | Safe & Fast Charging for All Electric Vehicles
Elegant and Durable: Streamlined Design with Superior Performance
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