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RamTouch Customer Service
Email: after-sales@ramtouchshop.com

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TEXT: +86 137 9485 5637 (WhatsApp)

after-sales@ramtouchshop.com

iGreen Power Technology Co., Limited
Certificate No. 77612288
Room 1508, 15th Floor, Phase 2, Yalan Center, 625 Nathan Road, Mong Kok
Hong Kong

Opening Hours:
MON to SAT: 9:00 AM - 10:00 PM
SUN: 10:00 AM - 6:00 PM

RamTouch EV Chargers - Summary of Terms of Service

Last Updated: April 1, 2025

Please read the full Terms of Service carefully. This is a simplified summary of the key points for your review:

Acceptance of Terms: Using our website or purchasing our products means you agree to our Terms of Service.

Purchase Agreement: Orders are offers. A contract is formed only after we send you a shipping confirmation email. We may decline any order.

Terms of Use: You must be of legal age and not use our products for unlawful purposes or transmit malicious code.

Account: You are responsible for your login credentials and account information.

Payment and Shipping: Prices shown in GBP/EUR include VAT. We accept cards, PayPal, and express checkout. Shipping fees are shown at checkout.

Dispatch and Delivery: Delivery timelines are estimates. We ship within Europe and the UK and notify you if an item is out of stock.

Ownership of Products: Products remain our property until full payment is received.

Liability for Defects: You have statutory rights for product quality and description compliance.

Limitation of Liability: We’re not liable for indirect or business losses, or for things beyond our control. Legal liability for fraud or injury is not excluded.

Right of Withdrawal: You may withdraw within 30 days (where applicable). Follow the instructions in our full terms.

Accuracy of Information: We do not guarantee that the information on our site is always current or accurate.

Modifications: We may change product prices or features at any time without notice.

Refund Policy: See our Refund Policy for details.

Billing Accuracy: We may reject or cancel any order at our discretion.

Optional Tools: You may use third-party tools at your own risk; we do not control them.

Third-Party Links: We are not responsible for content or materials from third-party sites.

User Feedback: Any comments or feedback you submit may be used by us without restriction.

Personal Information: See our Privacy Policy for how we handle personal data.

Errors & Omissions: We may correct errors or inaccuracies at any time without notice.

Prohibited Uses: You may not use the site for illegal, harmful, or abusive activities.

Service Disclaimer: We do not guarantee uninterrupted or error-free service.

Indemnification: You agree to indemnify us against claims related to your breach of terms.

Severability: If one clause is unenforceable, the rest still apply.

Termination: Either party can terminate the agreement at any time.

Entire Agreement: These terms represent the full agreement between you and us.

Governing Law: These terms are governed by the laws of China.

Changes: Continued use of our site implies agreement to any updates to the Terms of Service.

Contact: Reach us via WhatsApp +86 13794855637 or email at after-sales@ramtouchshop.com.

User Confirmation:

I have read and understood the summary of the Terms of Service above and agree to be bound by the full Terms of Service.

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