RamTouch Cookie Policy
How We Use Cookies and Tracking Technologies
This Cookie Policy explains how RamTouch EV Chargers uses cookies and similar technologies on our website to keep the site secure, provide essential functions, improve performance, remember preferences, and support relevant marketing.
Last updated: 10 June 2026
Your Cookie Choices
You can accept, reject, or manage non essential cookies through the cookie banner or cookie settings available on our website. Strictly necessary cookies are required for the website to operate and cannot usually be switched off through our website settings.
About This Policy
This Policy explains how RamTouch EV Chargers, referred to as “RamTouch”, “we”, “us”, or “our”, uses cookies and similar tracking technologies when visitors access our website at ramtouchshop.com.
This Policy should be read together with our Privacy Policy, which explains how we collect, use, store, and protect personal information.
View Privacy PolicyWhat Are Cookies?
Cookies are small text files placed on your computer, mobile phone, tablet, or other device when you visit a website. They help the website recognize your browser or device, remember your preferences, keep shopping cart functions working, improve security, and understand how visitors use the website.
Most cookies do not directly identify you by name. Some cookies and tracking technologies may, however, be linked to device identifiers, browser information, IP addresses, online activity, or advertising identifiers.
Other Tracking Technologies
We may also use similar technologies such as pixels, web beacons, tags, scripts, and software development kits. These technologies can help us understand website activity, measure advertising performance, detect fraud, improve email communications, and manage website content.
For example, pixels may help us understand whether a marketing email was opened or whether a visitor reached our website from an advertisement.
Session and Persistent Cookies
Session cookies are stored temporarily while you browse and are usually deleted when you close your browser.
Persistent cookies remain on your device for a set period or until you delete them. They help us remember your preferences, support analytics, and recognize returning visitors across different browsing sessions.
First Party and Third Party Cookies
First party cookies are set by our website and are usually used to support essential website functions, shopping cart features, language settings, analytics, and user preferences.
Third party cookies are set by external service providers whose technologies are used on our website. These may include payment providers, analytics providers, advertising platforms, security tools, social media platforms, email marketing providers, or embedded video services.
Categories of Cookies We Use
The cookies and similar technologies used on our website generally fall into the following categories.
Strictly Necessary Cookies
These cookies are required for the website to function. They support security, checkout, shopping cart operation, account login, fraud prevention, network management, and cookie preference storage.
Performance Cookies
These cookies help us understand website traffic, page performance, visitor behavior, and how users move around the website so that we can improve the shopping experience.
Functional Cookies
These cookies help remember choices you make, such as region, language, cookie settings, or other preferences, and may support enhanced website functions.
Targeting and Advertising Cookies
These cookies may be used to measure advertising performance, build audience segments, limit ad frequency, and show more relevant advertising on our website or other websites.
Cookie Technologies Used on Our Website
The exact cookies used on our website may change over time depending on Shopify settings, installed apps, payment methods, analytics tools, advertising tools, and embedded content. The table below provides a practical overview of common cookie technologies that may be used on a Shopify based RamTouch website.
| Category | Examples | Purpose | Type |
|---|---|---|---|
| Strictly Necessary | Shopify checkout, cart, customer account, security, fraud prevention, cookie preference tools | Website operation, checkout, cart management, secure browsing, payment support, preference storage | First party and third party |
| Performance | Google Analytics, Shopify analytics, Google Tag Manager related analytics cookies | Traffic measurement, page performance analysis, visitor behavior analysis, website improvement | First party and third party |
| Functional | Language preferences, region preferences, embedded service preferences, customer support tools | Remembering user choices and enabling enhanced website functions | First party and third party |
| Targeting and Advertising | Google Ads, Microsoft Advertising, Meta Pixel, Klaviyo, YouTube, social media or advertising partner technologies | Ad measurement, remarketing, audience building, campaign reporting, and more relevant marketing | Third party |
This overview is provided for transparency. For complete accuracy, RamTouch should periodically audit the live website, Shopify apps, pixels, tags, and third party integrations to confirm the actual cookies in use.
Google Analytics
We may use Google Analytics to help us understand how visitors use our website. Google Analytics may process information such as your IP address, browser type, device information, pages visited, referral source, approximate location, session duration, and interactions with the website.
Where required by applicable law, Google Analytics and similar non essential analytics cookies are used only with your consent. The purpose of this processing is to evaluate and improve website performance, content, usability, and customer experience.
Advertising and Remarketing
We may use advertising and remarketing technologies from platforms such as Google, Microsoft, Meta, or other advertising partners. These technologies may help us measure campaign performance, understand whether an advertisement led to a website visit or purchase, and show more relevant advertising.
If you do not allow targeting or advertising cookies, you may still see advertisements, but they may be less relevant to your interests.
Social Media and External Links
Our website may contain links to RamTouch social media pages or external websites. These links are standard website links. When you click an external link, you leave our website and the privacy or cookie practices of the external website will apply.
Please review the cookie policies and privacy policies of the relevant external platforms for further information.
Storage Periods
Cookies remain on your device for different periods depending on their purpose. Session cookies are usually deleted when you close your browser. Persistent cookies may remain for a defined period or until you delete them.
Non essential cookies will generally be retained only for as long as necessary for their stated purpose, subject to applicable law, provider settings, and your cookie preferences.
Managing Cookies and Withdrawing Consent
When you first visit our website, a cookie banner or cookie preference tool may ask you to accept, reject, or manage non essential cookies. You can change your cookie preferences at any time through the cookie settings available on our website, where provided.
Accept or Reject Cookies
You may accept all non essential cookies, reject non essential cookies, or choose specific categories through the cookie banner or cookie settings.
Change Browser Settings
You can set your browser to block or delete cookies. Blocking all cookies may affect website functions such as checkout, cart operation, account login, and preference storage.
Withdraw Consent
Where cookies are used based on consent, you may withdraw that consent through the website cookie settings or by changing your browser settings.
Review Third Party Settings
Some third party providers offer their own privacy controls, advertising settings, or opt out tools. Please review the relevant provider’s privacy information for details.
Legal Basis Where GDPR Applies
Where the General Data Protection Regulation or similar laws apply, strictly necessary cookies may be used on the basis of our legitimate interests in operating a secure and functional website or because they are necessary to provide a service requested by you.
Performance, functional, targeting, and advertising cookies that are not strictly necessary are generally used based on your consent, where consent is required by applicable law.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes to our website, Shopify apps, tracking technologies, service providers, or legal requirements.
When we update this Policy, we will revise the “Last updated” date at the top of this page. Where required, we may also ask you to review or renew your cookie choices.
Contact Us
If you have any questions about this Cookie Policy or how we use cookies and similar technologies, please contact us.
Postal Address: Room 1508, 15th Floor, Phase 2, Yalan Center, 625 Nathan Road, Mong Kok, Hong Kong