Description
x| Fonctionnalité | Description |
|---|---|
| Charge ultra-rapide de 22 kW | Gagnez jusqu'à 130 km d'autonomie par heure . Compatible avec une charge jusqu'à 22 kW (32 A, triphasé) , également compatible avec les puissances de 11 kW, 7,4 kW et 3,7 kW. Remarque : la puissance de charge réelle dépend de la station et du chargeur embarqué du véhicule. |
| Testé minutieusement | Conforme aux normes IEC 61851 et IEC 62196. Indice de protection IP55 (étanche à la poussière et à l'eau). Connecteur ergonomique pour une utilisation sûre et sans effort, quelles que soient les conditions. |
| Durabilité inégalée | Testé pour plus de 10 000 cycles de branchement , 20 000 cycles de flexion et résistant au passage d'un poids de 2 tonnes . La gaine en TPU offre une résistance au feu, une résistance aux UV, une flexibilité à basse température et une protection contre l'eau et la poussière. Les broches en cuivre plaqué argent garantissent une conductivité stable et une longue durée de vie. |
| Compatibilité universelle | Fonctionne avec tous les véhicules électriques et hybrides rechargeables avec entrées de type 2 ou CCS2 (IEC 62196-2). • Prise de type 2 → Bornes de recharge et unités Wallbox avec prises de type 2 • Connecteur de véhicule de type 2 → Entrée EV Non compatible avec : Type 1, CCS1, CHAdeMO, Tesla NACS ou GB/T. |
| Ce que vous obtenez | • Câble de charge pour véhicule électrique RamTouch Type 2 (22 kW, 5 m ou 8 m, 32 A, triphasé, mode 3) • Sac de transport durable • Manuel d'utilisation • Sangles Velcro amovibles • Service client amical |
| Spécification | Détails |
|---|---|
| Nom | Câble de charge de type 2 (22 kW, 32 A, triphasé, mode 3) |
| Pouvoir | 22 kW |
| Tension nominale | triphasé, 400 V CA |
| Courant nominal | 32 A |
| Indice de protection IP | IP55 (lorsqu'il est branché) |
| Longueur du câble | 5 m ou 8 m |
| Type de prise | Prise de charge d'infrastructure de type 2 vers connecteur de charge de véhicule de type 2 |
| Structure conductrice | 5 × 6,0 mm² + 2 × 0,5 mm² |
| Matériau (connecteur) | Plastique |
| Matériau (gaine extérieure du câble) | TPU |
| Poids |
3,6 kg (avec emballage) ; 2,94 kg (hors emballage) - 5 m 4,1 kg (emballage inclus) ; 3,5 kg (emballage non inclus) - 8 m |
| Norme de charge | Type 2 |
| Mode de charge du véhicule électrique | Mode 3 |
| Température de fonctionnement | -30 °C à +50 °C |
| Normes/Règlements | CEI 62196-2 |
| Application | Pour recharger les véhicules électriques (VE) en courant alternatif via les prises de type 2. Compatible avec tous les véhicules électriques et bornes de recharge européens. |
Garantie de 2 ans
xRamTouch Warranty Information Summary
RamTouch products (including EV Chargers, EV Cables, and related accessories) are covered by a Two (2) Year Limited Warranty from the date of original purchase. This warranty is provided by iGreen Power Technology Co., Limited.
What the Warranty Covers:
This warranty covers defects in workmanship and materials that occur during normal intended use within the applicable warranty period. We will, at our discretion, repair or replace the defective product or part.
Conditions for Warranty Claim Approval:
- You must have purchased the product directly from RamTouch or an authorized dealer.
- You must provide proof of the date of purchase (e.g., sales receipt or order confirmation).
- You must provide a detailed description of the suspected fault or issue.
- You must provide clear photos and/or videos demonstrating the issue if requested.
- You must have used the product as intended and according to the instructions.
What the Warranty Does Not Cover:
- Defects caused by third-party modifications.
- Improper installation.
- Attempted repairs by unauthorized persons.
- Misuse, neglect, or accidents.
- Cosmetic damage (scratches, dents).
- Normal wear and tear or material breakdown over time.
How to Submit a Warranty Claim:
- Contact Us: Email our support team at after-sales@ramtouchshop.com or use the contact form on our website: https://www.ramtouchshop.com/pages/contact-us.
- Provide Details: Include your order number (or proof of purchase), a detailed description of the issue, and attach clear photos and/or videos showing the fault.
- Review: Our support team will review your claim and respond within 2–3 business days.
- Resolution: We will guide you through troubleshooting or arrange for repair or replacement if the claim is approved.
Important Notes:
- This warranty is in addition to your statutory consumer rights.
- We may have limited liability for commercial use without prior agreement.
- The warranty is valid only in the country where the product was originally sold.
This warranty process does not affect your statutory legal rights regarding faulty or misdescribed products.
The use of your personal information for warranty claims is governed by our Privacy Policy.
Expédition et retour
xShipping Policy
Shipping Origin
Our products are dispatched from our warehouses located in either the European Union (EU) or the United Kingdom (UK), depending on the destination country and the availability of the item in stock.
Free Shipping
We are pleased to offer complimentary shipping to the following countries:
| Belgium | France | Poland | The United Kingdom |
| Italy | Germany | Spain | The Netherlands |
| Austria | Portugal | Luxembourg | Denmark |
| Sweden | Finland | Ireland | Bulgaria |
| Croatia | Cyprus | The Czech Republic | Estonia |
| Greece | Hungary | Slovenia | Slovakia |
| Romania | Lithuania | Malta |
Please note: Our logistics system currently does not extend to other EU countries.
Product Availability
At this time, our products are exclusively available for sale within EU and UK countries.
Order Processing
We aim to dispatch all orders within 1 working day of purchase. During peak periods, processing may extend to 3 working days. However, we always strive to dispatch your product as quickly as possible. Once your order has been dispatched, you will receive an email notification with tracking information (shipped via AMZ, DHL, GLS, UPS, or other carriers).
Order Amendments
Please note: Once your order has been submitted, we are unable to amend the shipping address or cancel the order.
Shipping Delivery Times
Your order will require 1–2 business days for processing. The following delivery options are available:
| Method | Cost | Countries | Delivery Time |
|---|---|---|---|
| Standard Delivery | Free | Belgium, France, Poland, the United Kingdom, Italy, Germany, Spain, the Netherlands, Austria, Portugal | 3–5 Working Days |
| Standard Delivery | Free | Luxembourg, Denmark, Sweden, Finland, Ireland, Bulgaria, Croatia, Cyprus, the Czech Republic, Estonia, Greece, Hungary, Slovenia, Slovakia, Romania, Lithuania, Malta | 5–10 Working Days |
Consumer Rights
As a consumer, you have the right to cancel your order within 14 days of receiving your goods, in accordance with UK & EU consumer protection regulations. For more information about returns and refunds, please refer to our Return and Refund Policy.
Damaged Shipments
Upon arrival, please inspect your order for any damage, missing, or incorrect items. Report any damages immediately to avoid additional freight charges. We are not liable for such issues after 30 business days or for lost or stolen items. Claims for missing or stolen packages must be filed with the carrier.
Risk of Loss
Our shipping terms are FOB shipping point, meaning you assume risk and ownership upon carrier acceptance. While we cannot take responsibility for lost or stolen packages, we will assist in filing a claim. You must contact us immediately if the entire shipment was not received within 2 full days of the carrier’s estimated delivery date. All claims should be made within thirty days of the shipping date.
Contact Information
If you have any questions regarding your order, please do not hesitate to contact us at after-sales@ramtouchshop.com.
FAQ
xQ1: Is this charging cable compatible with my vehicle?
Yes – it works with all EVs and PHEVs equipped with a Type 2 or CCS2 inlet (IEC 62196-2). Popular models include Tesla, VW ID.3/ID.4, Audi e-tron, BMW i3/i4/iX, Kia EV6, Hyundai IONIQ 5, Renault ZOE, Peugeot e-208, Fiat 500e, and more.
Q2: How fast can this cable charge?
This is a 22 kW (32A, 3-phase) cable, capable of adding up to 130 km of driving range per hour. It also supports lower charging speeds (11 kW, 7.4 kW, 3.7 kW) depending on your car’s onboard charger and the charging station.
Q3: What cable lengths are available?
We offer both 5 m and 8 m versions. Choose based on your parking space and distance from the wallbox or charging station.
Q4: Is this cable tested and certified?
Yes – it is fully compliant with IEC 61851 and IEC 62196 standards. It is IP55 rated (dustproof and water-resistant) and designed for safe, long-term use in all weather conditions.
Q5: How durable is the cable?
The cable is engineered for more than 10,000 plug cycles, 20,000 flex cycles, and is tested to withstand a 2-ton drive-over. The TPU jacket is flame-retardant, UV-resistant, flexible in low temperatures, and highly durable.
Q6: What makes the connectors reliable?
Both connectors feature ergonomic grips for easy handling and silver-plated copper pins that ensure stable conductivity, reduced resistance, and long-term performance.
Q7: Is it safe for outdoor use?
Yes – the IP55 rating means it is dustproof and resistant to water jets when connected. It is suitable for both indoor and outdoor charging.
Q8: What vehicles or systems is it not compatible with?
This cable is not compatible with Type 1, CCS1, CHAdeMO, Tesla NACS, or GB/T inlets or sockets. It is designed for European Type 2 and CCS2 systems only.
Q9: What’s included in the package?
You will receive: 1× RamTouch Type 2 EV Charging Cable (22 kW, chosen length), 1× durable carry bag, 1× user manual, 1× set of removable Velcro straps, and access to our friendly customer service team.
Q10: Is there a warranty?
Yes – all RamTouch cables come with a 24-month limited warranty for your peace of mind.
Still unsure? Contact us anytime.
Câble de recharge pour véhicule électrique de type 2 | 32 A | 22 kW | Triphasé | Mode 3 | Câble de type 2 vers type 2 pour tous les boîtiers muraux et bornes de recharge, compatible avec tous les véhicules électriques (VE) et hybrides rechargeables (PHEV)
Élégant et durable : conception épurée avec des performances supérieures
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